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Crisis Stabilization

Managing Crisis and Links to Services

Program Description

Our Crisis Stabilization program addresses urgent needs by offering a variety of services aimed at assisting members of the community who are experiencing a mental health crisis but lack the necessary supports.

• Every person is assigned a community support specialist to provide support in working through a mental health crisis and accessing necessary resources.
• Community Support Specialists provide linkage including mental health or substance use treatment services, psychiatry and short-term housing.
• Community Support Specialists provide resources for accessing benefits and offers support in managing social systems.

Additional Supports

• Provide court-mandated mental health assessments
• Opportunity to transition into one of our other program services including PSR, Outpatient Day Program and/or Individual Therapy
• Access to a 24/7 consumer support line
• Onsite psychiatric services through contracted APN
• Mental Illness Substance Abuse group for people working on sobriety
• Employment services available for people actively engaged in service

Program Highlights

• Our Crisis Stabilization program receives more than 300 referrals a year from hospitals, reintegration programs and other social service providers.
• Our team regularly outreaches to people who are considered homeless.
• Our team provides people with essential items such as hygiene kits, food, clothing and phones to get through difficult times.

Consumer Testimonials

“In our program we work with several CMHCs, and Sertoma is by far, above and beyond, my team’s favorite to work with.”

Admission Criteria

In order to be eligible for our psychosocial rehabilitation program, a person must:

• Be at least 18 years old
• Be diagnosed with a mental illness
• Have an active medical benefit card from Medicaid
• Give informed consent to participate in service

Location

NOTE: Services are often provided in the community
4331 W. 211th (Lincoln Hwy)
Matteson, Il 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455

Community Support Team

Supporting Community Integration

Program Description

The Community Support Team (CST) supports people in maintaining independence in the community. The CST service is considered an intensive level of care with a variety of wraparound supports in place to manage recovery in the community. People who benefit from CST are often at higher risk for homelessness or long-term care settings.

• Utilizes a team-based approach in which staff rotate visits on an at-least-weekly basis
• Home visits (click to see what happens on a home visit)

Home Visits

Staff will do the following at a home visit:

1. Call prior to visit to provide information on our arrival time.

2. Assess if there are any safety concerns.

3. Assess the home environment. (Cleanliness, food in the home, etc.)

4. Check in about daily routines, needs and current desires.

5. Inquire about current mental health status and symptoms.

6. Look at medication packs and review medication adherence.

7. Inquire about sleep and eating patterns.

8. Inquire about physical health status.

9. Discuss accessing the community independently.

10. Provide community support for scheduled doctors appointments, assist with independently managing benefits, etc.

• Access and consult with a nurse about health-related or medication concerns
• Address goals in the areas of managing symptoms, learning to access and use community resources, and identifying and using natural supports
• Access CST team members through a 24/7 crisis line

Additional Supports

• Support in finding housing in the South Suburbs of Chicago
• Support in moving from long-term care settings back in to the community
• May act as a person’s Representative Payee to support management budget and paying bills
• Onsite psychiatric services through contracted APN
• Administer injections if needed
• Sertoma Centre works with Genoa pharmacy to manage all medications and delivery of medications
• Opportunity to engage in other program services including PSR, Outpatient Day Program and/or Individual Therapy
• Community outings with peers to generalize skills with staff support
• Mental Illness Substance Abuse group for people working on sobriety
• Employment services are available for people actively engaged in service

Program Highlights

• Sertoma Center, Inc., believes in people living independently in the community. We move approximately 25-30 people every year from long-term care settings to subsidized apartment units in the community.
• At least 90% of people maintain independent housing in the community for one year or more.
• More than 75% of the CST services are provided in the community.

Consumer Testimonials

“This is a good program. All members of the CST are great.”

Admission Criteria

In order to be eligible for our psychosocial rehabilitation program, a person must:

• Be at least 18 years old
• Be diagnosed with a mental illness
• Have an active medical benefit card from Medicaid
• Not require 24-hour medical supervision
• Give informed consent to participate in service

Location

NOTE: Services are provided in the community, typically in the home.
4331 W. 211th (Lincoln Hwy)
Matteson, Il 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455

Outpatient Therapy Services

A Personal Discovery Process

Program Description

The Outpatient Therapy Program supports people to process their thoughts, feelings and behaviors from the past and in the present in a group or individual setting to gain deeper insight throughout the recovery process. Our Outpatient Therapy Program is considered support to enhance and maintain recovery.

• People who participate in outpatient therapy program attend programming 1 or 2 days per week.
• Or people may choose to participate only in weekly individual therapy sessions rather than attending outpatient groups.
• Program runs Monday through Friday 8:30am-3:00pm.
• There are 4-5 therapy groups each program day.
• Groups may include Emotional Regulation, Identity Exploration, Trauma Recovery, Social Connectedness, Mindful Meditation, Movement in Therapy, Relational Boundaries, Family Dynamics, Self-Esteem Through Art, Music In Therapy, and Symptom Exploration.
• Every person selects therapy groups based on their own personal recovery goals. Groups change about every three months.
• Every person is assigned a mental health counselor and a case manager to support them in different aspects of the recovery process.

Additional Supports

• Support with coordinating transportation to and from appointments. People can often secure transportation through their insurance provider.
• Weekly individual therapy sessions
• Case management support for housing, benefits and other community resources
• Community outings to generalize skills with staff support
• Access to a 24/7 consumer support line
• Onsite psychiatric services through contracted APN
• Specialized Programming:
  • Mental Illness/Substance Use programming is offered to those experiencing a co-occurring mental illness and substance use as a support for their personal recovery
  • Expressive Arts programming provides the opportunity to engage expressive arts that is facilitated by a board certified art therapist as a means to process experiences with mental illness, grief and loss, and trauma.
  • Young Adult Recovery programming is tailored to address the unique experiences of this age group and to promote a sense of independence, social, and emotional wellness that will support them with thriving as they transition into adulthood.

Program Highlights

• Evidence-based clinical practices are the foundation of our therapy groups. Our therapists incorporate principles and interventions from various approaches including Dialectical Behavior Therapy, Cognitive Behavioral Therapy, and Trauma-Informed Practice, among others.

Consumer Testimonials

“I am very comfortable and I like my therapist.”

“My staff is very flexible with office hours. Therapist is getting extra training in sexual abuse counseling just to be able to help me.”

Admission Criteria

In order to be eligible for our outpatient services, a person must:

• Be at least 18 years old
• Be diagnosed with a mental illness
• Have an active medical benefit card from Medicaid
• Not require 24-hour medical supervision
• Give informed consent to participate in service
• Have the ability to self-medicate, if medications are taken during program hours

Location

4331 W. 211th (Lincoln Hwy)
Matteson, Il 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455

Psychosocial Rehabilitation

Building Skills and Managing Symptoms

Program Description

The Psychosocial Rehabilitation (PSR) program supports people in learning more about their mental illnesses and developing coping skills for symptom management to work toward personal growth and recovery, primarily through skill-building groups. PSR is considered to be an intensive and short-term program experience.

• People who participate in PSR attend programming three or more days per week.
• Program runs Monday through Friday 8:30am-3:00pm.
• People can choose from a variety of mental health group topics and morning or afternoon sessions.
• The groups offered fall under the four topics of Independent Living, Symptom Management, Relationships, Health and Wellness.
• Every person selects their groups based on their own personal recovery goals. Groups change about every three months.
• Every person is assigned a mental health counselor and a case manager to support them in different aspects of the recovery process.

Additional Supports

• Support with transportation coordination to get to and from appointments
• Weekly individual therapy sessions
• Case management support for housing, benefits and other community resources
• Community outings to generalize skills with staff support
• Access to a 24/7 consumer support line
• Onsite psychiatric services through contracted APN
• Mental Illness/Substance Use programming is offered to those experiencing a co-occurring mental illness and substance use as a support for their personal recovery
• A community integration program called Pathways. This 10-week specialized track of clinical programming incorporates site and community-based skill-building, interactive learning, and processing to support consumers with developing the skills that will strengthen their prospects for higher education, volunteering, or employment.

Program Highlights

• There is a continuum of services available as people progress in their recovery. Approximately 50 people from our day programs reduce services each year to lower levels of care.
• The Community Meeting is an opportunity for all program consumers to get involved in the life of the program. At Community Meetings, we welcome new consumers or staff; we talk about things that need to be changed in the program; we discuss what is new in the program; and we discuss special events like fundraisers or the summer picnic.
• People have the opportunity to participate in our Consumer Empowerment Council. The Leadership Council members act as a role model for engaging in the recovery process. They help new consumers to get acclimated to the program, and they plan and run special events.
• Approximately 60 people from our day programs volunteer in our communities each year. Consumers volunteer with local organizations such as Feed My Starving Children, Ronald McDonald House, Sunrise Senior Living, Suburban Access (Open Access Clothing Closet), St. John Food Pantry, PAWS, Pass It On Thrift Center, and Lake Katherine.

Consumer Testimonials

“We are not our disabilities. We are people. People with ideas, goals and destinations.”

“I can focus on my issue after identifying it and use the methods and tools taught to me to combat it.”

“I think overall Sertoma has helped me with all that I need. Sertoma has made a drastic change in my life. I really like coming here. Anything that I think I need, Sertoma has helped me. They have helped with housing and transportation, and everything in between.”

“Sertoma — a great place for recovery!”

Admission Criteria

In order to be eligible for our psychosocial rehabilitation program, a person must:

• Be at least 18 years old
• Be diagnosed with a mental illness
• Have an active medical benefits card from Medicaid
• Not require 24-hour medical supervision
• Give informed consent to participate in service
• Have the ability to self-medicate, if medications are taken during program hours

Location

4331 W. 211th (Lincoln Hwy)
Matteson, Il 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455