Community Support Team

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Community Support Team

Supporting Community Integration

Program Description

The Community Support Team (CST) supports people in maintaining independence in the community. The CST service is considered an intensive level of care with a variety of wraparound supports in place to manage recovery in the community. People who benefit from CST are often at higher risk for homelessness or long-term care settings.

  • Utilizes a team-based approach in which staff rotate visits on an at-least-weekly basis
  • Home visits (click to see what happens on a home visit)

Home Visits

Staff will do the following at a home visit:

1. Call prior to visit to provide information on our arrival time.

2. Assess if there are any safety concerns.

3. Assess the home environment. (Cleanliness, food in the home, etc.)

4. Check in about daily routines, needs and current desires.

5. Inquire about current mental health status and symptoms.

6. Look at medication packs and review medication adherence.

7. Inquire about sleep and eating patterns.

8. Inquire about physical health status.

9. Discuss accessing the community independently.

10. Provide community support for scheduled doctors appointments, assist with independently managing benefits, etc.

  • Access and consult with a nurse about health-related or medication concerns
  • Address goals in the areas of managing symptoms, learning to access and use community resources, and identifying and using natural supports
  • Access CST team members through a 24/7 crisis line

Additional Supports

  • Support in finding housing in the South Suburbs of Chicago
  • Support in moving from long-term care settings back in to the community
  • May act as a person’s Representative Payee to support management budget and paying bills
  • Onsite psychiatric services through contracted APN
  • Administer injections if needed
  • Sertoma Centre works with Genoa pharmacy to manage all medications and delivery of medications
  • Opportunity to engage in other program services including PSR, Outpatient Day Program and/or Individual Therapy
  • Community outings with peers to generalize skills with staff support
  • Mental Illness Substance Abuse group for people working on sobriety
  • Employment services are available for people actively engaged in service

Program Highlights

  • Sertoma Center, Inc., believes in people living independently in the community. We move approximately 25-30 people every year from long-term care settings to subsidized apartment units in the community.
  • At least 90% of people maintain independent housing in the community for one year or more.
  • More than 75% of the CST services are provided in the community.

Consumer Testimonials

“This is a good program. All members of the CST are great.”

Admission Criteria

In order to be eligible for our psychosocial rehabilitation program, a person must:

  • Be at least 18 years old
  • Be diagnosed with a mental illness
  • Have an active medical benefit card from Medicaid
  • Not require 24-hour medical supervision
  • Give informed consent to participate in service

Location

NOTE: Services are provided in the community, typically in the home.
4331 W. 211th (Lincoln Hwy)
Matteson, Il 60443

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455