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Integrated Health Home

Outpatient Counseling

Strength Built on a Firm Foundation

Program Description

Outpatient Counseling and therapy supports people who are seeking therapy for various types of concerns and are provided primarily to individuals (adults and adolescents) and also to families for the following:

• Anxiety
• Depression
• Life transitions
• Grief & loss
• Trauma
• Divorce
• Overwhelmed and unable to resolve issues
• Other mental health concerns
• Substance use
• Family and marital problems

Additional Supports

• The Licensed Clinical Professional Counselors also have years of experience serving persons with serious and persistent mental illness
• The site is trauma-informed
• The site is accessible

Highlights

Sertoma’s Outpatient Counseling has been supporting community members since 2011!

On average it is only 3-7 days from your first call to your initial session with a therapist!

Therapists are trained in a variety of methods including Cognitive-Behavioral Therapy, Internal Family Systems Therapy, EMDR, EFT, Mindfulness-Based Cognitive Therapy. All services are provided in a collaborative client-centered manner.

Admission Criteria

To be eligible for outpatient counseling and therapy services, a person must have available funding through a major commercial insurance carrier, Employee Assistance Program or be willing to self-pay:

• Accepts most major insurance including:

Aetna, BCBS, Cigna, Humana, Magellan, United Healthcare

• Accepts various Employee Assistance Programs (EAPS) including:

Aetna, Cigna, Employee Resource Systems, Humana, Northwestern Medicine, United Healthcare (Optum)

Location

4331 W. 211th (Lincoln Hwy), Suite E
Matteson, Il 60443
(Sertoma Centre Community Mental Health and Counseling sign in the window.)

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455

START is a specialized psychosocial rehabilitation program supporting people with an intellectual or developmental disability AND a mental illness. A Psychosocial Rehabilitation (PSR) program supports people in developing the skills to manage their mental illness, socialize with others and decrease reliance on professional supports. PSR groups focus on developing coping techniques for symptom management and increasing personal growth skills through on-site educational groups. PSR also offers community support services that focus on community integration to generalize skills with support from staff within a community setting.

• Consumers participate in this program for three months or more as a support to their traditional day program services.
• Programming runs Monday through Friday from 8:30am to 2:30pm.
• Groups offered include Health and Wellness, Symptom Management, Independent Living, and Socialization.
• Consumers are encouraged to participate in weekly individual therapy.
• PACE riders need to schedule their rides to arrive around 8:30am and to be picked up after 2:30pm. It is important that consumers are present and involved in each and every group we have scheduled throughout the day.

Other Supports

• Support with coordinating transportation to and from appointments
• Case management support for housing, benefits and other community resources
• Community outings to generalize skills with staff support
• Access to a 24/7 consumer support line
• Quarterly onsite psychiatric appointments
• Employment services are available for people with a desire to work.

Program Highlights

• As part of our Health and Wellness group, we have scheduled a volunteer to come in with her therapy dog.* Lenore and Jacques have attended Sertoma for the past year and will be a wonderful addition to our new program. Jacques is a 7-year-old, non-shedding, small-sized poodle who has been trained and certified as a therapy dog through Therapy Dogs International, Inc.

*Please make us aware of any allergies or other barriers to interacting with the dog, so we can accommodate as needed.

• We incorporate a token store into our treatment program. Consumers earn points for active participation in programming and use their points to make purchases of a wide range of items — from essentials to fun items on their wish lists.
• Expressive approaches to treatment include art therapy and other expressive experiences as an alternative to talk therapy when needed.

Consumer Testimonials

“It helped me in a good way because it helped me feel better about myself.”

“Going to groups and individual help me to relax and feel better.”

“I have noticed that his negative behaviors at home have decreased, and he is more open and accepting to changes.” (Family member)

Admission Criteria

In order to be eligible for our psychosocial rehabilitation program, a person must:

• Be at least 18 years old
• Be diagnosed with a mental illness AND an intellectual/developmental disability
• Have an active medical benefit card from Medicaid
• Not require 24-hour medical supervision
• Give informed consent to participate in service
• Have the ability to self-medicate, if medications are taken during program hours

Location

4343 W. 123rd Street
Alsip, IL 60803

Contact Information

For more information, contact the Intake Department
IntakeCMHC@sertomacentre.org or 708-748-1951 ext. 455

Residential Case Management and Housing

Support for Stable Community-Based Living

Residential Case Management

Sertoma provides residential case management for people seeking either to transition into and/or maintain community-based housing. Services include mental health counseling, crisis intervention, psychosocial rehabilitation groups, independent life skills training, community integration, substance-use treatment, and medication management training. The goal of residential case management is to ensure that people are able to remain in community-based housing through support, advocacy and care coordination services.

Permanent Supportive Housing

Sertoma is the property manager and owner of a 16-unit community apartment building for individuals with a disability. We primarily serve individuals with mental illness who require support services to live in an unsupervised apartment setting. Tenants have access to our Community Mental Health and Counseling services, or can be referred to another provider for needed support.

• We provide a variety of support services that enable individuals with disabilities to live in an unsupervised apartment setting.
• We provide support and assistance with finding housing for qualifying people who seek to integrate themselves into the community.
• We offer assistance to those seeking vouchers, subsidies or other government-sponsored support.

Frequently Asked Questions

– Do you have an apartment for me? Can you help me find an apartment?

Sertoma Centre does have a Permanent Support Housing building. However, we currently do not have any open units, and our waitlist has been closed by the Housing Authority of Cook County. Please frequently check the below websites for open waitlists to all potential housing opportunities.

– How do I get a voucher? How do I get a subsidy?

In order to get a housing voucher or subsidy, you have to apply through your local agency (Housing Authority of Cook County or HACC, IHDA, CHA). Then it is determined if you qualify or not based on your past year’s income. We also suggest that you initiate or engage in support services so that you can receive support in navigating the application process.

– I’m looking for housing for my [family member, friend, etc.]. Can you help?

Sertoma Centre believes in the Housing First Model and is dedicated to the belief that everyone should have stable housing. However, we recognize that sometimes different levels of support are necessary to ensure successful independent living in the community. Please contact us so that we can discuss the different housing options that may be beneficial to your [family member, friend, etc].

– I’m looking for housing for [family member, friend, etc.]. They live in a nursing facility.

Sertoma is part of the State of Illinois’ implementation of the Colbert Consent Decree. We provide individualized services as qualified members transition out into a community-based housing arrangement of their own choice. Is this something that your [family member, friend, etc.] would like to hear more about? If so, please contact us and we will begin the process together.

Resources

General information on supportive housing models
The Hacc

For those who are actively looking for housing
Illinois Housing Search

For support persons or professionals
IHDA Rental Housing

General information
HUD

Colbert Consent Decree Referral Request
Illinois.gov – Colbert Referrals

Colbert Consent Decree Information
ACLU – Colbert vs Rauner