Five-Year Strategic Plan

This five-year strategic plan prioritizes investments that will enable Sertoma to transform its impact by delivering on its mission and vision in the context of community integration. We will deliver community-based services with an innovative and sustainable service model. We will become part of the communities and be front and center addressing the needs of consumers and the local communities in which they live. We will engage government to shape public policy affecting consumers. We will build an even stronger foundation to support Sertoma for years to come. Three focus areas guide the essence of the strategic plan:

  • Leading the delivery of consumer-focused services in the community
  • Connecting consumers, communities, and government to impact public policy that improves the lives of consumers and their communities at large
  • Solidifying the future of Sertoma through a high performing organization and infrastructure with sustained funding and investment

Download Strategic Plan